The Garden · Cincinnati, OH

Frequently Asked Questions

Clear answers about visiting us on Ridgecliff Ave, the ID to bring, your account and the texts we send.

  1. 01Who can visit
  2. 02What ID is accepted
  3. 03Where to find us
  4. 04Updating your account
  5. 05STOP and HELP

01Who can visit?

For adults 21 and over. Valid government-issued ID required.

Every visit is for adults 21 and over, with no exceptions. Please have your ID ready when you arrive.

02What ID is accepted?

A valid government-issued ID is required for every visit.

Make sure the ID you bring is current and government-issued. If you have a question about your ID before you come in, reach out through the contact page and we will answer it.

03Where do I find you on Ridgecliff Ave?

Visit

2521 RIDGECLIFF AVE, Cincinnati, OH 45212

For adults 21 and over. Valid government-issued ID required.

Contact us before your visit

For more on planning your trip, see the visit page.

04How do I update my account details?

Go to the account page to review and update the details on file.

If something on your account looks wrong or you need a hand making a change, contact us and we will help you sort it out.

Go to your account

05How do I stop texts or get help?

  • To stop textsReply STOP to any message from us and the texts will end.
  • To get helpReply HELP to any message from us for assistance.

Details on how your information is handled are in our privacy policy and terms and conditions.

Still have a question? The team is ready to help.

Contact The Garden